General Terms
Green Crescent does not distribute any personal information to third parties unrelated to the purpose for which it was collected. Personal information our clients provide us is used only to facilitate services to our clients. It is the policy of Green Crescent never to sell, rent or in any way share, personally identifiable information to third parties unrelated to the purpose for which it was collected.
Green Crescent will sign reasonably drafted non-disclosure agreements (NDA's) if requested; otherwise no confidentiality agreement shall be deemed to exist outside of this privacy statement.
Green Crescent reserves the right to publish the names, identifiable marks and logos of businesses for which we have provided services directly or indirectly (i.e. via another company) in our marketing literature and on our website unless requested not to do so in writing.
In the event of non-payment for our products or services, Green Crescent reserves the right to share information about the debtor and the debt as needed to realize collection of the debt.
When Green Crescent visitors or clients voluntarily provide their personal information such as names, email addresses, mailing addresses, credit card information, etc. or materials used to facilitate our services not intended for the public domain, appropriate measures are taken to safeguard this information against unauthorized disclosures. By providing such information or materials or otherwise engaging Green Crescent, you agree to hold us harmless in the event of accidental or unintentional disclosures.
Green Crescent contains links to other sites whose privacy practices may be different than those expressed here. Please consult their privacy notices for further information. Green Crescent has no control over third party websites.
Green Crescent's website collects non-personally identifiable information such as IP addresses, the type of browser and computer or device you are using, the type of operating system you are using, URLs of the sites which our visitors are coming from as well as the other commonly available features offered by publicly available website traffic scripts such as Google Analytics. This information is used primarily to troubleshoot our website, make decisions about what type of technology to support, monitor our web presence and improve our user experience.
Green Crescent's website may use cookies. You can read more about our use of cookies here.
HIPAA/HITECH compliance
We are happy to translate your medical records, lab results, discharge summaries, doctor’s letters, or any other health-related documents but we do not accept any documents containing Protected Health Information (PHI).
We can only accept documents from which ALL personal identifiers have been removed or blacked out.
Please remove or completely cover the following 18 items before sending medical files to us:
- Names (patient, family members, anyone mentioned)
- Street address, city, county, precinct, or any geographic unit smaller than a state
- Full ZIP code (the first 3 digits are usually OK if the area has >20,000 people)
- All elements of dates (except year) related to the patient: exact birth date, admission date, discharge, procedure, or death date
- Ages over 89 (may be grouped as “90+” or “elderly”)
- Telephone numbers
- Fax numbers
- Email addresses
- Social Security number (full or partial)
- Medical record numbers (MRN)
- Health plan or insurance ID numbers
- Account numbers
- Certificate or license numbers (driver’s license, passport, etc.)
- Vehicle identifiers and license plate numbers
- Device identifiers or serial numbers (pacemakers, implants, etc.)
- Web URLs and IP addresses
- Biometric identifiers (fingerprints, voice prints, retina scans)
- Full-face photos or any comparable images
If any of these 18 items are still visible, we will immediately quarantine the file without opening it, notify you, and securely delete it within 5 business days.